In my experience when first asked the question about levels of trust and openness within a team, people can feel awkward about saying what they really believe. This results in an over estimation of how good things really are. So how can you become more informed?
For Steve and me, it has been good to revisit some of the earlier days with Bettina, especially as time goes by so quickly you tend to forget some of the achievements and some of the forks in the road you have to take.
My youngest daughter, Bettina, shows me the way on so many areas of life, and working towards becoming more confident is something Bettina has been very successful with over the years.