“This is Sarah, and it doesn’t matter what questions you have, Sarah will be able to answer them!”. Both Sarah and I were delivering a ‘money awareness’ workshop in Glenrothes, north of Edinburgh, in Scotland, for a care and support organisation which supports people with a learning disability. Sarah’s presentation on state benefits is the most complex of our training and we were delivering workshop to experienced managers. 

It was a tongue-in-cheek moment when I put Sarah on the spot with my introduction, but I was super confident she would deliver – and she did.  

The previous week, Sarah had kindly offered to help me with the workshop in Scotland despite living a considerable distance away in England. I must admit it was both a relief and reassurance that I could count on her support. 

I knew for certain that Sarah would turn up. 

Sarah Bolger Financial Advocate delivering training for www.dosh.org

I assess potential leaders on:

Attitude – A can do attitude.  People who get stuff done and get results. 

You can be super talented, have the most experience, knowledge, and skills but if you do not turn up then all those attributes do not mean a thing. 

So, what does ‘turning up’ mean?

  • Being on time, every day, unless there is an important reason we cannot (such as sickness.)  Physically turning up is the most important aspect.
  • Turning up Mentally – turning up mentally means that you are ‘switched on’. 
  • Turning up even when you really do not feel like it.
  • You are ready to hit the ground running.  You are not waiting for someone to tell you what to do. 
  • That they can rely on you – you are dependable.
  • They are in ‘safe’ hands – they can trust you.
  • You do the necessary planning and  preparation before you turn up.  It does not take much experience for a team to recognise a leader who does not know what they are doing due to a lack of preparation.  

As I come towards the end of this career and start my semi-retirement (hopefully finding part-time employment), I reflect on what has given me a competitive edge since entering the world of work over 50 years ago and what I can offer a new employer. There is something I can guarantee:  “I promise I will turn up and I will not let you down.” 

Steve Raw www.leadershipintheraw.org